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Customer Testimonials & Reviews

"We spoke with a realtor about the sale of the cabin. She LOVED the work you did--the floors and bathrooms look great. We really appreciate all you have done--and your patience with us. Thank you again!" -Terry R.


"You guys go above and beyond customer expectations." -Dave S.


"Thank you for trying to think of ways to save money. We have been treated very well by you and feel the end result will be good. You were very professional and helpful." -Stacy W.


"It was so nice to meet you today in person. We are usually disappointed when we face the voice on the other end but in this case there was overwhelming happiness. We finally have a reliable, honest, and business minded man to deal with." -Dale S.


"Thank you for the good service, as you come highly recommended." -Charlie H.


"I just can't believe there are still such nice people around as are you. Thank you so very much. I am absolutely blown away with how kind and generous you have been to us. This whole ordeal has been brought to completion due to your kindness, skills, and honesty. You are truly a special person. The journey through this was especially hard because of my husband's health and the fact we could not be on site at all. Without you I really can't imagine how we would have managed." -Joyce S.


“I am writing to express my thanks to you. In a very difficult situation, you took charge of the necessary tear-out, clean-up, and storage as a result of a flood that occurred in my home. You were also able to provide me and my insurance company with a complete breakdown of all construction and replacement costs. I believe that it was due to your experience and reputation that resulted in a complete and satisfactory settlement of my insurance claim. In other words, you did a superior job on my behalf. Thank you again.” -Allen L.


“I was a very satisfied customer. Very good service and I'm happy with their services.” -Marguerita B.


“You provided exceptional service, and the plumber who responded on the first day was just fantastic. He was terrific! I was most satisfied with your professional demeanor, your honesty, and your follow-through. You were very professional, had a quick response (as their name implies), the manager was a gentleman, and considering it was an emergency repair, it was a pleasurable experience working with them. ” -Peggy V.


“Kept on schedule with no delays.” -Elaine A.


"You were super professional and courteous. You were efficient and followed through with every aspect of our job. You helped us with the insurance process and provided us with all the paperwork needed promptly. You were the right guy for our disaster! I was completely satisfied with Action Response Team, I can't think of any area they could improve. I was most satisfied with their quick arrival and prompt service.” -Laura G.


“Lifesavers!!  Without your knowledge, experience and communication I would have likely lost out on a wonderful opportunity. Not only did Action Response take care of the problem in a professional and efficient manner, but you were able to equip us with the knowledge and understanding we needed. Thank you for a job well done!” -Gracie A.


"Great people. Excellent work. On time. Very fair prices. Who could ask for more these days?? They listen carefully to my needs and provide viable options to me. Every person has been a pleasure to deal with. I have found them to be excellent in every way, which is why I've had them do a number of jobs for me over time. I have developed a lot of trust in them, and they've never disappointed." -John B.


"Action Response Team is GREAT!! They responded very quickly and worked around my schedule to get things done on time!  Very professional about my problems with water damage and repaired it within my time frame." -Sally H.


"I appreciate you and the guys that worked on my house. You all were amazing! Not only did you do a good job, you kept me informed and calm. Thanks again." -Lynne B.


"The house looks great. We love the hallway staircase wall and the back bedroom attic access; real professional jobs. The bathroom is perfect also. We will be happy to recommend your company to anyone who asks." -Pat M.


"Thank you so much for such great work. That's the best work ever!" -Christine B.


For any questions contact:


Big Bear Lake office:



You can also call us anytime on our 24/7 emergency line:



License # 783556

Contact Us

Water, Flood & Fire Damage Restoration, Mold Remediation Plumbing, Construction, Repairs, Remodels

General Contractor-Big Bear Lake, California